Orders

RETURNS AND EXCHANGES


We’re a small company and most things are a one off - we don’t offer refunds if you change your mind. Please make your selection carefully. However, if your order isn’t the right size, we’re more than happy to make an exchange. 

Please send an email to contact@acreativenature.store within 14 days of receiving your item. The cost of return postage is at the customer’s expense.


SHIPPING


DOMESTIC in France; Orders are sent by La Poste (estimate 2-6 business days).


INTERNATIONAL; Orders are sent by La Poste Post Standard 

Mail (estimate 6+ business days)

Shipping charges do not include possible taxes and charges imposed by the country of origin or destination. The responsibility of costs incurred for any customs duties, foreign taxes or other fees rest solely with the customer.


FAQs

WILL MY ART PRINT COME WITH A FRAME?           

Art prints are sold unframed. 


DO YOU SELL FRAMES?

At this time I don’t sell frames with art prints. 


I CHANGED MY MIND AND WANT TO RETURN MY ORDER?


Unfortunately I don’t offer change-of-mind refunds. 

If you’re unhappy with your order for another reason, I would love to hear from you.

I want you to be absolutely thrilled with your purchase so please send us an email if you have further questions about your order.